Terms and conditions

1. Who we are

The course is organised and sold by OPERA ENGINEERING FZ-LLC, trade licence Project Management Consultancy 6004991; E-Commerce Through Websites 45007041 issued by Ras Al Khaimah Economic Zone (RAKEZ), registered at FXMB0229, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates, VAT registration number 104305889800003.

OPERA ENGINEERING FZ-LLC, FXMB0229, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. Email: hello@ele-bos.com. Phone/WhatsApp: +971 50 511 1496.

2. The service

ABC Cut is a three-day in-person professional training course delivered at Avant Garde Concept Store, Al Tayer warehouse 38, Street 5B, Al Quoz Industrial First, Dubai, United Arab Emirates, on the dates published on this website. Places are limited to 20 participants per group and are allocated in order of confirmed payment.

• Course fee: 8,000 AED per participant, reduced to 7,000 AED for the first 20 bookings confirmed by payment. The demonstration ticket is 2,000 AED, reduced to 1,500 AED for the first 20 such bookings confirmed by payment.
• Advance payment due at booking: 4,000 AED, whichever course fee applies. The demonstration ticket is paid in full at booking.
• Balance: the course fee less the advance payment, payable before or on the first day of the course.
• Prices are stated in UAE dirhams. Where UAE VAT at 5% applies, it is shown before payment and a tax invoice is issued.

3. Booking and confirmation

A booking request submitted through this website is an offer to purchase. It becomes a binding contract only when we confirm the booking and receive the advance payment. On submission you receive a participation voucher with a unique reference; the voucher becomes valid for entry once the advance payment is recorded as received.

You are responsible for the accuracy of the details you provide. Vouchers are personal and may not be resold, but a place may be transferred to another professional with our written agreement at least 7 days before the start date.

4. Payment methods

The advance payment and the balance can be paid by Ziina, Tabby, or another method agreed with us in writing. Payment processing is carried out by the relevant payment provider under its own terms; we do not store your card or bank credentials.

Tabby is a pay-later service: you enter into a separate instalment agreement with it, which is subject to its own approval, eligibility rules and any fees it charges you for late payment. We receive the amount in full at the time of purchase, so your place is secured straight away, and we are not a party to your instalment agreement. If the provider declines the application, the booking simply stays open until you pay by another method.

Bank charges and currency-conversion costs applied by your bank or provider are borne by you.

5. Participant requirements

The course is intended for working hairdressers and hairdressing students. Participants must bring their own cutting tools unless stated otherwise, follow the instructors' safety directions, and comply with the venue's rules. We may refuse or end participation, without refund, in cases of unsafe, abusive or unlawful behaviour.

Participants are responsible for their own travel, visa, insurance and accommodation arrangements.

6. Changes and cancellation by us

We may change the timetable, the instructors, or the venue within Dubai where necessary. If we cancel a course date and no alternative date is acceptable to you, all amounts you have paid for that course are refunded in full. Our liability in that case is limited to the amounts paid; we are not liable for travel or accommodation costs.

7. Cancellation by you

Cancellations and refunds are governed by our refund and cancellation policy, which forms part of these terms.

8. Intellectual property

All course materials, methods, names, logos and content on this website belong to their respective owners and may not be copied, recorded, broadcast or reused commercially without written permission. Filming or photographing the teaching sessions requires prior consent.

9. Liability

Training involves the use of professional scissors and tools. Participants take part at their own risk and must declare any relevant medical condition or allergy in advance. To the fullest extent permitted by UAE law, we are not liable for indirect or consequential loss, or for loss of personal property at the venue. Nothing in these terms excludes liability that cannot be excluded by law, including the mandatory protections of UAE Federal Law No. 15 of 2020 on Consumer Protection.

10. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have exclusive jurisdiction. Electronic communications, bookings and vouchers are valid under UAE Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services.